Shipping and Returns
The items are shipped from Australia. At the moment on this website I only sell to Australia and New Zealand. For worldwide sells please check my Etsy shop.
All orders will be shipped within 3-5 business days.
I take REALLY care packaging my original paintings, art prints, and others items. I try to make sure all of my items reach you in perfect condition.
Please keep in mind that even thought I do my best to ship promptly and pack items carefully, the items become the responsibility of the postal office once I drop them in the box, so transit times and damage after the item is left in the post office are no longer under my control.
Unfortunately, I cannot be held responsible for damages or loss of your packages during transit unless you purchased insurance for your packages. If you would like to insure your packages you can always send me a private conversation (firstname.lastname@example.org) to upgrade your shipping method, and you will be provided with insurance on your package and a tracking number to follow your mailing.
All sales are final. Please be aware that no refunds are given, unless your item was damaged or lost during transit and insurance against damage or loss was purchased.
Customs and import taxes:
The buyer is responsible for any extra custom fees/taxes. Please be aware of your country's import regulations. I'm not responsible for delays due to customs.
Items will be shipped after payment is received.
I do not accept cancellations.
Whenua di Chiara Gasparetto
Via Italia 3
31038 Paese (TV)